Services
Work With Us
Systems & Operations
Streamline workflows so your team can focus on mission-critical work
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Simplify day-to-day processes and reduce friction
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Build workflows that match how your team actually works
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Improve communication and handoffs across programs
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Create systems that save time and prevent burnout
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Strengthen feedback loops so leaders get accurate, real-time insights
Board Development
Strengthen governance with practical tools and real-world guidance
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Build clear, practical board roles and expectations
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Develop board manuals, orientation processes, and onboarding tools
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Improve board engagement and decision-making
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Support boards in becoming stronger partners to staff
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Teach and facilitate BoardSource-aligned frameworks: Ten Basic Responsibilities of Nonprofit Boards, Board Building Cycle, Fearless Fundraising, Fundamentals of Governance
Decision-Making Support
Help teams make clearer, more mission-aligned decisions
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Facilitate priority-setting so teams stay focused
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Improve meeting design and decision-making processes
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Align work with mission, strategy, and capacity
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Guide organizations in using client feedback to validate decisions
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Build tools like matrix maps, scorecards, and decision frameworks
Capacity Building
Strengthen the people, structures, and support systems that drive your mission
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Strengthen staff workflows, communication, and role clarity
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Identify and reduce burnout drivers
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Support transitions, including interim leadership needs
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Provide program evaluation and development support
- Help teams implement data-informed improvements and client-drive feedback loops
What We Do
We help nonprofit teams work more clearly and confidently with practical tools, better systems, and strong alignment between mission and day-to-day work. Our approach blends nationally recognized governance standards with hands-on facilitation and real-world nonprofit experience.
LEGO® Serious Play® Facilitation
Jeff is a certified LEGO® Serious Play® facilitator, using interactive, research-backed methods to help teams think more clearly, solve complex problems, and communicate with greater alignment.
BoardSource Governance Expertise
As a BoardSource-certified governance consultant, Jeff uses the same trusted frameworks that guide nonprofit boards across the country. These tools help boards understand their role, lead with confidence, and become stronger partners to staff.
Let’s start the conversation.
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